Home Energy Assistance Program (HEAP)

HEAP logo

The 2011-2012 HEAP benefit season begins 11/16/11.

Energy costs across the nation have skyrocketed, and many families are having trouble meeting the expense. Inadequate power production, economic issues, and the recent extremes in weather have only compounded the problem.

Quaranta Housing Services, via its parent agency Opportunities for Chenango, Inc. and in cooperation with the New York State Department of Social Services, offers applications for the NYS HEAP (Home Energy Assistance Program). HEAP subsidizes energy expenses such as heating and emergency cooling costs for eligible low-income individuals and families.

What types of benefits are available?

HEAP may help you pay for Electricity, Propane, Natural Gas, Wood, Oil, Kerosene, Coal, or any other heating fuel. In addition, HEAP can help repair or replace defective heating equipment. The list of benefit availability and requirements is as follows:

How do I apply for the Home Energy Assistance Program?

If you would like to apply for the Home Energy Assistance Program (HEAP), you may apply by mail, in person at either Opportunities for Chenango, Inc. or the Chenango County Dept. of Social Services, or over the internet depending on your situation.

By Mail

If you received a HEAP benefit last year and reside in the same county that your application was filed last year, you should receive an application in the mail. Please fill it out and return it with supporting income documentation.

In Person

If you receive Food Stamps, Temporary Assistance, Code A SSI, or have already received regular HEAP benefits this season:

Chenango County Dept. of Social Services
5 Court St. PO Box 590
Norwich, NY 13815
(607)337-1500

If everyone in your household is over 60:

County Office for the Aging
(607)337-1770

ALL other HEAP applicants:

Opportunities for Chenango, Inc.
44 W. Main St. PO Box 470
Norwich, NY 13815
(607)336-4327 (HEAP line)

Applications can be mailed to you, and you may submit completed forms via mail along with copies of required supporting documentation (see below).

What do I have to bring?

Applicants should bring documentation verifying residence, household composition, income, vendor relationship and vulnerability. (i.e. Proof of age if a household member is under age 6 or age 60 or older, or proof of disability if permanently disabled).

For more information, contact us via phone at (607) 336-4327 or click here to send email. You may also call the NYS HEAP Hotline at (800) 342-3009.

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